1. How much does the Reveo cost?
The Reveo costs $149.99 (plus shipping and handling).
2. Where can I buy a Reveo?
The list of locations is growing! Reveo is available at BBQ, gourmet,
outdoor specialty shops, websites and catalogs such as Williams-Sonoma, Frontgate,
SkyMall, etc. Contact customer service for a location near you.
3. Does the Reveo come any bigger?
The Reveo currently comes in one size and can marinate up to 5 lbs of
meat. You can purchase additional barrels to marinate several dishes at
one meal.
4. How long will shipping take?
Your order will be processed within 2 business days. Typcially your product
will be received within 2 weeks.
5. How much is shipping and handling?
Shipping and handling is approximately $20.00 per Reveo. If you are ordering
more than one Reveo and/or marinades plan for a minimum charge of $10.00
and 10% of total order after the first $100.
6. Does the Reveo come in any other colors?
Not at this time, however stay tuned for new models in 2009.
7. Does the Reveo come in a smaller size?
Not at this time, however stay tuned for new models in 2009.
8. What can you flavor and tenderize in the Reveo?
Almost anything! The Reveo is great for marinating beef, chicken,
seafood, vegetables and fruit. Check out flavorful Reveo recipes on this
website.
9. Is the Reveo a rotisserie? Does the Reveo cook the food too?
The Reveo does not cook food however provides superb marination,
adding elevated flavor and tenderness to all you grill, sauté,
bake or cook.
10. How do you use the Reveo?
The Reveo is easy to use, just stock, lock and roll! Check out
this website for detailed information as well as useful videos. For additional
information please review the Quick Start Guide or the instruction manual
inside the Reveo barrel.
11. Do you have to plug the Reveo in?
Yes, the Reveo needs to be plugged into an electric outlet for
use.
12. How much marinade do you put in the barrel?
The Reveo requires half the marinade you normally would use.
You need approximately one third cup of marinade per pound of food. Check
out marinade guidelines located in the Reveo Manual for additional information.
13. How much marinade will the food absorb?
Food marinated in the Reveo absorbs up to 15-20% of its weight
in marinade.
14. How does the Reveo vacuum out the air?
The Reveo’s vacuum pump system draws air out of the barrel,
depressurizing the contents. The Reveo meets the FDA regulations for a
commercial-grade vacuum tumbler.
15. How do you open the lid after you are done?
Remove the lid from the barrel using the black plastic key attached
to the hose cord. Insert the key horizontally into the groove just below
the lid and rotate it ¼ turn upward until the lid pops off.
16. What if I didn’t do it right?
After tumbling meat and releasing the lock on top of the barrel
you should hear the air rush into the barrel. If this did not happen,
repeat the lock process and ensure the lid is on tightly before you turn
the dial and press MariVac button. You do not need to repeat the MariVac
process if you successfully created a vacuum the first time. For additional
information contact customer service for a walk through at 1-877-REVEO-IT.
17. What If the lid won’t stay on after I follow the steps?
Attach the hose to the lid after it is seated tightly on the
barrel. Ensure that the lid dial is turned to the “MariVac open”
position. Press the MariVac button on the panel of the Reveo base. Once
the vacuum automatically stops, turn the lid dial to the “MariVac
closed” position and remove the hose. The lid should be tightly
sealed onto the barrel. If problems persist please contact customer service
for a walk through at 1-877-REVEO-IT.
18. How do you clean the Reveo?
The Reveo barrel is dishwasher safe. The lid of the barrel should
be cleaned in the sink and the base should be wiped down per the manual.
19. Does the Reveo have a warranty?
Yes, the Reveo comes with a full, one year warranty. Go to www.freethemeat.org
to register online.
20. What if I crack the barrel or want an additional one?
You can contact customer service to order an additional barrel
at 1-877-REVEO-IT.
21. Is there a mailing list I can be a part of?
Go to freethemeat.org to sign up and become a Flavorista!
22. What if I lost my manual?
Visit www.freethemeat.org to download a new manual.
23. Can I speak to a customer service rep?
Yes, contact 1-877-REVEO-IT
24. What if the unit doesn’t work?
Contact customer service immediately and we’ll help you
figure out why.
25. What if I’m missing a part?
Contact customer service and we’ll get you what you need.
26. How long does it take to marinate chicken?
Depending on the amount of chicken, approximately 10-15 minutes.
Check out flavorful chicken recipes on this website or in the Reveo manual.
27. Can you marinate fish in the Reveo?
Yes, firm fish such as salmon, swordfish or tuna are best. Check
out seafood recipes on this website or in the Reveo manual.
28. Can I freeze food I’ve marinated in the Reveo?
Yes, meat marinated in the Reveo can be frozen for up to 3 months.
Do not freeze seafood or vegetables after marinating them in the Reveo.
If you are going to use frozen foods, it is best to thaw first, Reveo
it and then cook.
29. What do I do with the excess liquids in the barrel of the
Reveo after I marinate food?
Throw away any excess liquids in the barrel. Ensure you shake
off excess marinade from food before cooking in a pan, on the grill, etc.
30. Can I put my own marinade in the Reveo?
Absolutely! Enjoy experimenting with your mixtures. The Reveo
also has a line of 5 flavorful dry marinade bases that were optimized
for use in the Reveo MariVac process. Check out this website for more
information and recipes!
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